Duluth Minnesota's Playground

Store Policy

U.S. SHIPPING INFORMATION

Including US, APO/FPO and US Territories

Order Total Standard

(3-6 business days)

2-Day Shipping Overnight Shipping
Up to $50 $7.99 $17.99 $22.99
$50.01 – $80 $9.99 $19.99 $24.99
$80.01 – $110 $11.99 $21.99 $26.99
$110.01 – $140 $13.99 $23.99 $28.99
$140.01 – $170 $15.99 $25.99 $30.99
$170.01 and up $17.99 $27.99 $32.99

APO/FPO & U.S. Territories: allow 2 weeks for delivery. 2-Day Shipping and Overnight Shipping are not available for APO/FPO, US Territories and PO Boxes.
Orders placed after Noon Eastern Time: Add 1 day shipping time.

 

 

RETURNS, EXCHANGES, & REFUNDS

We want you to be completely satisfied with our products. We apologize if you are not, and we will make sure that we make it up to you via our easy options:

 

RETURNS/EXCHANGES

By Mail

Complete the exchange slip and include it with your returned item. We will send the new item out to you and we will pay for the shipping. Nothing will be charged to your credit card. Ship to:
Canalpark.com
10 E. Superior St. Suite 200
Duluth, MN 55802

By Phone

Simply place your new order at 218-733-3936. We will charge you for the purchase price of your exchange and will waive shipping. Once your return is received, we will credit you for the cost of the original item.

Items exchanged without a receipt will be exchanged based on current value of the item.

 

REFUNDS

Upon receipt of your returned item, we will refund your credit card immediately. Returns without a receipt, will be refunded as merchandise credit based on current value of item. All refund items must be returned within 15 days.

 

 

PAYMENTS & SECURE ORDERS

PAYMENT OPTIONS

We accept all major Credit Cards: MasterCard, Visa, American Express, Discover Card.

 

SECURE ORDERING

Our site is SSL compliant and we recommend you check to make sure your browser is to: Look for the closed lock or unbroken key icon on the bottom of the checkout page to see if your SSL is active and your information is secure.

 

CANCEL YOUR ORDER

Delete Items from Your Shopping Cart
Remove all items by deleting them from your shopping cart.

 

CANCEL YOUR SUBMITTED ORDER

Once an online order has been submitted we cannot cancel the order as you pressed “Submit Order” and it’s automatically processed. If you need to return an item, please return it to us as soon as you receive it following our above policies.

 

 

FREQUENTLY ASKED QUESTIONS

Tax

Sales tax on your order is calculated according to the destination of the merchandise and your merchandise quantity, since states have individual tax laws.

 

How can I send a gift or ship to another address?

Please enter the recipient’s information for the shipping address. It’s that simple. When you send to a name and address different than the billing address, the invoice will arrive without prices included.

 

My cart is empty?

If you add items to your cart and they don’t show up, it may be caused by your browser, because it is not set to accept cookies. For a quick fix, just check your browser settings and enable your cookies.

You need cookies enabled, to keep track of the items you order during your shopping session. When you’re ready to check out, all of the items are saved in your shopping cart by using the cookies. If you don’t enable cookies in your browser,they will not be save to your shopping cart.

 

 

TRACK YOUR ORDER

If you already have an account, you can track the status of your order once it has shipped. Log in to access your account now. You will also receive an email notice once the order has shipped, usually within one business day.

Having an account also allows you to access current and past orders for up to 6 months.

If you don’t have an account but would like to start one, create an account now.

 

 

PRIVACY

Confidentiality is our priority- For customers who make a purchase, we do collect information on the site navigation and purchase process. We use this information to improve your shopping experience and to keep track of information provided during the order and registration processes. All of this data is confidential and will not be shared with anyone.

We use industry-standard encryption technologies for safety when transferring and receiving your personal information. Watch for a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Your url at the top of the browser window should also read as https://. Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us immediately.

 

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Junior T-Shirt Size Chart
Size Alt-Size Measurements
Small 2-4 15" W - 22" L
Medium 4-6 17" W - 23" L
Large 6-8 19" W - 24" L
X-Large 10-12 21" W - 25" L
Adult T-Shirt Size Chart
Size Men's Women's Measurements
Small 34-36 6-8 18" W - 28" L
Medium 38-40 10-12 20" W - 29" L
Large 42-44 14-16 22" W - 30" L
X-Large 46-48 18-20 24" W - 31" L
2X-Large 50-52 22-24 26" W - 32" L

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